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Building strong relationships is about creating connections between people and organisations. With remote work, that connection becomes even more important, and trust is the cornerstone of building a solid relationship. Comprehending this the ATPI Group hosted a meet & greet for its clients on 16th May at the majestic ITC Maratha in Mumbai. Capt Nitin Hardi, Managing Director, ATPI welcomed the august gathering and invited the Group CEO of ATPI, Mr Ian Sinderson to say a few words.
Strong Relationships
In essence, we are in the digital age. It’s wonderful that the business partnership will be so fuelled by a personal connection that is based on trust and service because these new ways of conducting business where customers and suppliers are essentially names and numbers on a spreadsheet are commonplace where businesses are doing exceptionally well and can be a means of collaboration.
Subsequently, you realise that when situations become tense, such as in a pandemic, collaboration and relationships strengthen into trusted partnerships, it enables us and everyone in this room to continue our work towards moving seafarers around when it was previously impossible to do so; due to the extremely low number of flights available, the severe quarantine and exchange restrictions that varied greatly from country to country, and the complete closure of some seafarer-exchanging nations had made it impossible to move people.
We have a fantastic network that has been developed, where we have long-term relationships with our business partners, and others. If you don’t have the strength of relationships, those things can never happen. Today, I wanted to thank everyone. And I can see that the clients over here desire to strengthen and develop their relationship.
Future plans
We are investing a lot in new technology to allow the facilitation of crew changes within the travel sphere to be a lot more effective and efficient that will bring real value to our clients.
ATPI Brand
Our employees are everything, and each one of them represents our company. Their perception and understanding of the ATPI Brand should be that it represents them, not me. They should feel ownership and pride in it. It serves as a tangible example of their work and the calibre of their services. It’s important for them to realise that when they look at the ATPI logo, they are actually looking at themselves.
Marex Media